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Terms & Conditions

  • Availability of products and prices in the website are limited. All prices are subject to change without prior notice. 
  • All prices shown in the website are exclusive of VAT, the VAT will be added at point of sale where it’s applicable.
  • Minimum order for free delivery within Kent is £100 and outside Kent is £150 (Customer should order at least 5 different products per delivery).
  • Maximum 10pcs of the same heavy goods per order (flour, bottle drinks, Oil etc...)
  • Shortage must be noted in the presence of our driver, the driver must sign to confirm the shortage.
  • You can pay by bank transfer before or by card on delivery, our delivery drivers carry portable GPRS chip & pin card terminal. 
  • Cash payments are limited to maximum of £50 five pound notes and coinage.

Return Policy:

  • We only accept returned goods in their original packaging unopened.
  • We do not accept wet or damaged goods claimed to be from our previous deliveries, you must check all items in presence of our driver before accepting your delivery; damaged goods only can be accepted for return if returned at the time of delivery.
  • Frozen goods will only be accepted for return if returned at the time of delivery.
  • For health and safety, we will not accept any frozen/chilled goods from previous deliveries.